Not to mention again, I dropped it off little before 8:00 am and I was the first customer. He was rude to begin with, tells me that they were busy with city of Houston and had no time to call me and couldn't perform diagnostics to the vehicle as there were other vehicles in line. I had asked for the manager (David Roads) and walked into his office. Walk in, Jeep is sitting outside by the cashier. I waited till 2 pm and decided to Uber and find out in person. That was around 10: 30 am, I waited till 1:00 pm, I still did not get any call. No call for an hour and half, so I called back and he tells me that manager is busy and according to manager, brake fluid flush would not fix the issue, it would need further diagnostics and they think it is master cylinder which they would give me a quote soon and manager would call to discuss per my request. He connects to manager line, after few rings he picks it back and tells me that manager is on an other call and manager would call me in 5-10 mins. He kept repeating the same thing despite me trying to explain so at that point I requested to talk to the manager. I explained again that, I had no issues for almost two years since I owned the vehicle and after I get new set of brakes this issue showed up. I refused his proposal because it's guess work and literally gambling with my money. So he quotes me 179$ for break fluid flush. If it doesn't then it might be master cylinder which needs to be changed. So they think brake fluid is dirty and would need to be flushed which might fix the issue. I get a phone call two hours later and he tells me that everything checked out fine with inspection, no codes showed and mechanic drove around to test and comes out with nothing. I took it to the service department on 10/08/19 at 8:00 am and explained the situation, he (Juan Reyna) said that he would get back to me once they figure out in couple of hours. Few days later, it occurred in two separate occasions. ![]() After pumping few times, brake lever engaged, so I though it was one time occurrence because of new break job. Then, turned it back on to test the brakes. It was almost an accident, I pulled over immediately and inspected for break fluid leaks and fluid level. Imagine this was in traffic driving on 59 South, I somehow managed to steer away from hitting the front vehicle. While I was driving couple of days after the break job, break lever did not engage and hit the floor board. Every time I take my jeep for service, they are salesmen trying to sell me some kind of PM.įew weeks ago I got new set of rear breaks installed from them. I had noticed since year or so that customer service especially in the service department was going downhill. All regular maintenance and services for both the jeeps were done at this location. It has seemed someone strained in pitch so I have a feeling that may need to get replaced soon too but all in all if that's the only issues I'm going to have then I will gladly continue to own this car for many more years.I have been customer for 6 years and bought two Jeeps from them. I am also nervous about the pulley bearing for the supercharger. I am completely capable of doing the work and changing it out but with only 40k miles I do find it odd that this issue happened sorta soon. I have encountered an odd issue where the drivers side window motor is either going out or something to that effect. I'm not even kidding, both highway and city mpg are significantly better without eco. I'm very aware of what it's supposed to do but it literally saves you gas to just go easy on the pedal in the regular 700hp mode. I will say the "eco" mode has proven to be entirely useless. Also despite the size, it's impressive how much you can get out of one tank of gas (granted you do have to contain yourself a little and not pedal to the metal too often). I have suede seats with leather trim and they have been very well for me with both heating and cooling. ![]() But there is some class and pleasure in driving it to where you don't feel like you're driving a near drag car. ![]() From an objective standpoint, the vehicle has an obnoxious amount of power which is a given. I absolutely love this vehicle and by no means am I a Mopar person but to those who would be concerned about the vehicles reliability, trust me this vehicle is seemingly bullet proof. Aetna Healthcare Transparency in Coverage
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